RETAILHEART has teamed with partners in order to provide excellence in complementary
services in several specific strategic areas where sharp expertise is required.
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Symphony EYC

Leading Solutions to Improve Customer Experience and Optimize Operations

Symphony EYC is a global leader in delivering benefits to retailers and manufacturers by
utilizing customer insights to drive execution. By enabling a more engaged, consistent customer
experience and optimized business operations, Symphony EYC partners with leading retailers
and manufacturers in over 70 countries delivering increased margins, profits and customer
loyalty. Our solutions drive decisions and execution in the areas of strategy and plan
development, marketing, merchandise and purchasing operations, inventory management and
supply chain productivity - all aligned to a unified omni-channel customer experience. Our
customers receive a high return on investment driven by our solutions which feature the lowest
total cost of ownership.


Follow your product performance at store level and take the appropriate actions for immediate
results! is a powerful, easy-to-use and affordable solution dedicated to
retailers to follow up and optimize their products performance at store level. is a “Software as a Service” (SaaS) solution that will help you to:
Select the right assortment for your consumers
Decrease stocks and store shortages for every product
Assess the right depth assortment by product category
Measure the commercial performance for each product
Monitor  and optimize your assortment
Increase your turn-over
Martec International

Over the last 20 years, Martec has become the leading firm of retail business process experts in
the world. Martec is also the world leader in retail skills training in all the key business
processes for the buying office, supply chain and store management. Martec trains retailers and
companies that sell to retailers.
All Martec training material is developed by consultants who are former retailers. This gives
Martec training it's highly practical approach, based on leading edge work in the retail arena.
This ongoing experience in the real world of retailing and retail technology, coupled with Martec
instructors ability to go "off script" gives Martec training its unique value.
Generix Group

Generix Group provides the rapidly evolving business environment with leading Collaborative
Software Solutions to operate profitably, adjust effectively, and grow sustainably. Generix Group
helps retailers, third party logistics providers and manufacturers, in managing, sharing and
optimizing their data flows. Generix Collaborative Business portfolio relies on a strong
business expertise encompassing ERP, Supply Chain and Cross-Channel management, and
uniquely leverages an A2A/B2B Gateway and Portal solutions.
Carrefour, Cdiscount, DHL, Gefco, Kuehne + Nagel, Leclerc, Leroy Merlin, Louis Vuitton, Metro,
Nestlé, Sara Lee, Sodiaal, Unilever... more than 1,500 international companies trust "Generix
Collaborative Business" solutions to profitably run their business, establishing Generix Group
as an European leader with 64+M€ revenue.
Generix Group is a French software editor active internationally thanks to a network of partner.

RETAILHEART is a Generix Collaborative Supply Chain Solutions Channel Partner
Generix know how in Supply Chain enables us to provide a full set of solutions for Supply Chain
optimization. Logistics movements are managed via
GCS WMS, GCS YMS and reported by GCS
KPI’s cockpit
. Transport and truck loads can be optimized thanks to GCS TMS. A better
resource planning is offered by
GCS LMS. Distributors’, Manufacturers and service providers’
upstream and downstream replenishment are managed thanks to
GCS Replenishment.

As a Generix Group Channel Partner we are able to sell and implement Generix Collaborative
Supply chain Solutions. Our expertise enables us also to support you in your project from the
idea to its implementation.

GCS solutions benefit from the experience of the Infolog brand.
Devismes & Associates

If you develop a Private Label strategy or intend to create/refresh your Packaging visual,
RETAILHEART works hand-in-hand with one of the most successful Branding Company in Middle
East and Europe.
Brand Positioning & Strategy
Brand Name (Naming)
Logo Type and Symbol
Brand & Corporate Identity
Packaging Design
Brand Guidelines
"With G.O.L.D., we’ve stock visibility at very
granular level. We can see everything that
happens, in every one of our shops, with any
products. This improves our availability, not only on
core lines, but also on promotional lines.”

Lee Cooper-Bevan, Retail Support Manager
Midlands Co-op Society